The Estonian Refugee Council (hereinafter referred to as "we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Collection and Use of Personal Data

We collect personal data only with your consent and to the minimum extent necessary to provide our services and achieve your goals. We do not sell your personal data to third parties and only use it in the ways described in this Privacy Policy.

2. Data Collected and Purposes of Use

• Website Visitors' Data:
  We use cookies and web server logs to collect information about your browser type, language preferences, referring website, visit date and time, and IP address.
  This helps us understand how visitors use our website and ensures the security of the website.
• Inquiries and Service Requests:
  When you contact us through web forms (e.g., volunteering, donations), we store your contact details and inquiry content to respond to your questions and service requests.
  We retain this data for up to two years.
• Newsletter Subscription:
  When you subscribe to our newsletter, we use your email address only for sending newsletters.
  You can unsubscribe from the newsletter at any time by emailing press@pagulasabi.ee or clicking the "Unsubscribe" link in the newsletter.
• Inquiries via Email:
  If you send us an email, we retain your message and contact information to respond to your inquiry.
  Please inform us if you prefer to receive a response via a different method.

3. Use of Cookies

Our website uses cookies to ensure proper functionality and enhance user experience.
A cookie is a small text file stored on your device. Cookies help us remember your preferences and tailor website content to meet your needs.
By continuing to use our website, you consent to our use of cookies.
You can manage your cookie settings through your browser.

4. Data Sharing and Disclosure

We do not share your personal data with third parties unless it is necessary to provide our services (e.g., payment processing) or required by law.
We ensure that all service providers to whom we transfer your data comply with applicable data protection laws and protect your privacy.

5. Data Retention

We retain your personal data only as long as it is necessary to achieve the purposes outlined in this Privacy Policy or as required by law. Data collected through web forms is retained for up to two years.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request the deletion of your personal data under certain conditions.
• Restriction of Processing: Request the restriction of processing your personal data under certain circumstances.
• Objection to Processing: Object to the processing of your personal data in certain circumstances.
• Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another data controller.

To exercise these rights, please contact us using the contact information provided below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of information you provide.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at: press@pagulasabi.ee, or phone +372 5881 1311.